Find your payment provider
The device you use now may not be where you originally paid.
- Look for a SocialLite receipt in your inbox. Check who issued it: Apple, Google Play or Whop.
- Check the subscriptions list in your Apple or Google account, or your Whop orders.
- If you cannot identify the payment, contact us with its date, amount and receipt reference if available. Do not send full card details.
Apple / App StoreYour receipt or subscriptions list shows Apple.Google PlayYour receipt or subscriptions list shows Google Play.Website / WhopYou paid on the website and received a Whop receipt.
Still need a hand?
Tell us what happened, your device and the sign-in method you used. For payment issues, include the receipt or order reference. Never send your password, verification code or full card details.
Email support