Find your Whop purchase
A receipt and the right SocialLite account help us find the problem.
- Check that your Whop purchase shows a successful payment and an active subscription.
- Sign in to the SocialLite account you used when purchasing. Check the sign-in method as well as the email address.
- Return to SocialLite and let it check your access. An App Store restore does not restore a Whop purchase.
- If checkout is still pending, keep your receipt and allow that payment to be checked before making another purchase.
Still need a hand?
Tell us what happened, your device and the sign-in method you used. For payment issues, include the receipt or order reference. Never send your password, verification code or full card details.
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